Enterprise Mobile Workforce Forecasting
Accurately Predict Future Workload and
Correctly Size Resource Capacity
Service Suite Forecasting enables accurate and transparent predictions of future field work demand, including the ability to evaluate and apply factors that influence workload demand.
Service Suite Forecasting is continuously refined and validated on historical data as it accumulates in Service Suite. It provides a force-to-load dashboard that compares the forecasted demand, known future demand, and known future resource capacity. This allows planners to recognize and resolve imbalances between planned resource capacity and forecasted workload
Service Suite Forecasting provides the ability for planners to:
- Create highly accurate workload/workforce forecasts by automatically learning from past events
- Forecast over variable days, weeks, months, up to a full year ahead
- Automatically import needed historical data to produce forecasts
- Input special data reflecting known workload programs
- Recognize complex patterns and relationships in input data
